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Author Topic: Can not change any settings in the control panel - Save don't work  (Read 402 times)

Offline _philip_

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  • Posts: 3

Hi there,
I installed RS latest version - worked smoothly - and try to configure the settings in the control panel. Such as 'Display random, Display Branding, etc.'
Hitting the Save/Save and exit button has no effect what so ever.
Have all the permissions on '../administrator/components/com_rsgallery2/options' wide open (777).
I suppose that's where this stuff get's written into, right?
What am I missing?
Help is highly appreciated.
Thanks
Philip

Offline _philip_

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  • Posts: 3

Re: Can not change any settings in the control panel - Save don't work
« Reply #1 on: April 30, 2012, 02:50:24 PM »
I should add that I'm running Joomla! 2.5.4 and RS 3.1.0 (SVN 1061)

Offline mirjam

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  • Posts: 558

Re: Can not change any settings in the control panel - Save don't work
« Reply #2 on: May 01, 2012, 01:38:16 PM »
Can you give your System Details? (see http://www.rsgallery2.nl/rsgallery2_3.x_bugs_problems/posting_rules_16708.msg43427.html)
With which browser does this happen? Does it also happen on other browsers you use?
You mention that the buttons in the Configuration don't work (Save, Save & Close, Cancel and Help), do the toolbar buttons in other screens, for example when you create a gallery, work or not?

Some info: The values of the Configuration get written to the database: table jos_rsgallery2_config (where the prefix is jos_), not to one of the files.

Suddenly on maternity leave: our baby boy was born a few weeks early, he's doing well now.
For the next couple of weeks I won't available, for true emergences pm locutusweb please.

I hope that RSGallery2 users will help each other out in the mean time.

Offline _philip_

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  • Posts: 3

Re: Can not change any settings in the control panel - Save don't work
« Reply #3 on: May 02, 2012, 11:11:25 AM »
Hi Mirjam,

Sorry, about not providing the proper info from the beginning. I added what I think is good at the end of this message.

It works on IE 8!!!

Why didn't I come up myself with the idea using a different browser?
THE rule #1 if something doesn't work - Try different browser!
Shame-shame-shame on me. Embarrassing!
I was never here and we never talked! Can we agree on that?

But maybe there's an issue still. Maybe you want to check it.
Here's whats happening - or not happening.
FF 11
The buttons (Save, Save & Close, Cancel and Help) in the control panel don't work.
The expected 'Configuration saved' message does not appear. Simply nothing happens when I click any of these buttons.
The other toolbar buttons work as they should. I can create galleries, etc.
This happens on both FF11 installations @work and home.
IE 8
Everything works smoothly

--------
PHP Built On      Linux wp073 2.6.37-he-xeon-64gb+1 #1 SMP Thu Feb 17 09:41:57 CET 2011 i686
Database Version   5.5.22-1~dotdeb.0-log
Database Collation   utf8_general_ci
PHP Version      5.2.17
Web Server      Apache
WebServer PHP Inter   apache2handler
Joomla! Version      Joomla! 2.5.4 Stable [ Ember ] 2-April-2012 14:00 GMT
Joomla! Platform Vers   Joomla Platform 11.4.0 Stable [ Brian Kernighan ] 03-Jan-2012 00:00 GMT
User Agent      Mozilla/5.0 (Windows NT 6.1; rv:11.0) Gecko/20100101 Firefox/11.0
--------

Offline mirjam

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Re: Can not change any settings in the control panel - Save don't work
« Reply #4 on: May 02, 2012, 12:16:00 PM »
Don't be too hard on yourself... System Details and changing browsers are pieces of information that tend to give away clues as to where a problem might originate from. That's why I keep asking for those ;-)

Having said that, I don't understand why the buttons Save, Save & Close, Cancel and Help in the Configuration (I think that your underlined "control panel" is a typo?) don't work and the rest do work...

You say it happens with FF11 and not with IE8. That's a clue. My test system works with FF12. I've seen toolbarbuttons not working before and that was a browser problem, although with a different browswer. That had something to do with Mootools/javascript.

The Configuration loads an editor. Could you, on a hunch, set the editor for your user to no to use an editor (Backend > Users > User Manager > [Edit your user] > Setting: Editor = "Editor - None")? Or a different editor? I'm using JCE 2.0.0RC2, what are the editors that you can try?
Suddenly on maternity leave: our baby boy was born a few weeks early, he's doing well now.
For the next couple of weeks I won't available, for true emergences pm locutusweb please.

I hope that RSGallery2 users will help each other out in the mean time.
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